Published: March 23, 2023
1.1. The contents of these Terms and Conditions are a binding legal agreement whenever the Visitor or User accesses and uses the website www.vaven.co and all subdomains and all content and services accessible through the domain www.vaven.co in (hereinafter "Vaven Website ")
1.2. The Terms and Conditions of Use determine how to use the Vaven Website.
1.3. The owner and operator of the Vaven website is the company Vaven, d.o.o. with business address: Litostrojska 40b, SI-1000 Ljubljana, VAT ID: 65185714
1.4 The owner and operator of the Vaven Website, the company Vaven, d.o.o. reserves the right to amend these Terms and Conditions of Use. It is the user's duty to periodically check for changes, as continued use of the Vaven Website means acceptance of all changes that come into effect on the date of their publication.
2. Terms used
2.1. The Vaven website is a website accessible on the www.vaven.co domain and includes all subdomains and all content, services and functionality accessible through the www.vaven.co domain.
2.2. VAVEN is the manager and owner of the Vaven Website, the company Vaven, d.o.o. with business address Litostrojska 40b, 1000 Ljubljana, Slovenia, VAT ID: 65185714
2.3. A visitor is any natural or legal person who accesses the Vaven Website and does not create a user account and therefore has a limited range of content, services and functionality of the Vaven Website available.
2.4. User of the Vaven website is a natural or legal person who visits the Vaven website and registers and creates a user account. The user has one username and must be at least 18 years old on the day of registration. The user can appear in his user account at the same time as an Advertiser, Provider of online advertising space or Vaven online retailer.
2.5. An advertiser is a natural or legal person who creates a user account on the Vaven Website and creates at least one advertisement. He can publish the ad on his own website or enable the publication and advertising of the ad under pre-agreed payment terms to the Provider of online advertising space.
2.6. The provider of online advertising space is a natural or legal person who has a registered activity for offering online advertising space and creates a user account on the Vaven Website and offers online space to advertisers under pre-agreed payment terms.
2.7. Vaven online retailer is a natural person or a legal entity with a registered activity who creates a user account on the Vaven Website and uses the "Vaven e-commerce" service for the purpose of online advertising and online sales of goods and services on their own website or on the website of the Online Provider advertising space. By registering on the Vaven Website and using the "Vaven e-commerce" service, the user obtains the establishment of the Stripe online payment system, which he uses for all bank transactions when using the "Vaven e-commerce" service.
2.8. Vaven e-commerce is a service of the Vaven Website that enables the User to create and publish an ad that enables the direct online sale of products and services to Customers.
2.9. Buyer is a natural or legal person who, through an advertisement, makes a purchase online through the "Vaven e-commerce" service. Registration is not required for the Customer, but in order to complete the online purchase, he must provide all the required information required by the online purchase form.
2.10. Consumer is a natural person according to the Consumer Protection Act, acting in the role of a Buyer, who makes a purchase through the "Vaven e-commerce" service directly through an online advertisement. Registration is not required for the buyer, but to complete the online purchase, he must provide all the required information that the online purchase form requires.
2.11. By visiting and using the Vaven Website, the Visitor or User accepts and agrees to the use of these Terms and Conditions and undertakes to respect them and act in accordance with them.
2.12. A visitor who wants to use all the functionalities of the Vaven Website must register and create a user account. Upon registration, the visitor undertakes to provide complete and true information. It is a criminal offense to issue or enter third party data without their written permission. After completing the registration, the Visitor becomes a User of the Vaven Website.
2.13. The user is obliged to take care of the security of his password, which is recommended to be changed from time to time. VAVEN is not responsible for cases of misuse of the user password. In case of suspected abuse of the user's password, the User is obliged to report the suspected abuse to VAVEN immediately so that it can take appropriate action.
2.14. The user is fully responsible for any damage caused to a third party as a result of unauthorized access to his user account and for all content thus published on the Vaven Website.
2.15. Users of the Vaven Website can benefit from technical assistance at the email address: email@example.com
2.16. The user is obliged to provide his real name for the needs of technical assistance and at the same time agrees to provide real information that technical assistance needs for the needs of successfully solving technical problems.
2.17. By registering on the Vaven Website, the User agrees and allows the use and processing of the provided data for the purpose of the Vaven Website.
2.18. The user agrees that VAVEN may send electronic messages of a systemic, informational or marketing nature to the email address entered in the User Profile on the Vaven Website. VAVEN does not assume responsibility for the timely and comprehensive transmission of electronic messages.
2.20. VAVEN guarantees that it will process and store the received personal data in accordance with the purpose for which it was collected and in accordance with the applicable legislation in the field of personal data protection.
2.21. The Vaven website enables sending messages (Chat) between Users and sending electronic messages to e-mail addresses of third parties. The user agrees that sending messages and sending messages to e-mail addresses to third parties is intended exclusively for the marketing agreement between the Advertiser and the Provider of online advertising space. It is strictly prohibited in any electronic communication on the Vaven Website:
2.22. The use of automatic queries and other software robots that automatically obtain data from the Vaven Website is prohibited. VAVEN strives to keep the Vaven Website free of all forms of unwanted and inappropriate communications and harmful software.
2.23. The User agrees that VAVEN may analyze electronic communications on the Vaven Website and temporarily retain electronic messages and disable and delete the User's user account for violating these Terms and Conditions of Use.
3. Advertising on the Vaven Website
3.1. The Vaven website enables Users to create and publish advertisements and to offer, search and pay for online advertising services.
3.2. The user exclusively and fully guarantees and is responsible for the legality of his business. At the same time, it guarantees that it is registered in accordance with the applicable legislation and that it has all the necessary permits to carry out advertising activities and the activities it advertises.
3.3. VAVEN, as the provider of the Vaven Website, is not the owner, supervisor or manager of online advertisements, is not a party to contracts concluded directly or indirectly between Users, nor is it a real estate broker, insurance company, organizer or seller of advertising space.
3.4. VAVEN is not a party to the contracts and acts only as an intermediary between Users and enables the public publication of online advertisements.
3.5. Users who publish an advertisement are aware and agree that the content of their advertisements submitted to the Vaven Website will be visible to all Users in the event that they so mark in the settings of the Vaven Website.
3.6. The ad must contain true and verifiable information about the item or service being sold. In advertisements, it is not allowed to list and display items or services that are not the subject of sale.
3.7. Photos that are part of the ad must be real photos of the item being sold. An ad displaying a service must contain pictorial material that matches the content of the ad.
3.8. The User must mark the advertisement in the appropriate category.
3.9. The user agrees that in the event of publication of a third party advertisement, he will first obtain his written permission.
3.10. The user of the Vaven website undertakes to comply with the following instructions:
3.11. VAVEN reserves the right to assess the adequacy of the advertisement and further reserves the right to delete it without giving a reason.
3.12. VAVEN reserves the right to report the suspicion to the competent authorities in case of suspicion of committing a criminal offense or other violations of the law.
3.13. VAVEN reserves the right, in the event of a suspected violation of the applicable legislation, to hand over information about the disputed advertisement to third parties or state authorities, if only they initiate official proceedings against the User to whom the suspected violation of the law relates.
3.14. VAVEN and its owners are not responsible for the veracity and credibility of publicly published advertisements and the entire content of the advertisement, including image, photo and video material, links, text and all components of the advertisement.
3.15. The user who publishes the ad is fully and exclusively responsible for the created and publicly published ad, including image material, photo and video material, links, text and all components of the ad.
3.16. Based on an agreement between Users via the vaven Website, Users can exchange their own ads for free or for a fee on websites they own.
3.17. The Vaven website allows the User to advertise products and services for a fee to a third party who has a registered activity to provide the service of offering online advertising space. The use of all services and products of the Vaven Website is available only on the basis of a paid credit. Credit and debit cards are possible payment methods. The minimum one-time credit payment amount is EUR 10, and the maximum amount is EUR 5,000.
3.18. By submitting a request, an obligation relationship is established between the Advertiser and the Provider of online advertising space. All possible disputes arising from this relationship, which may arise from false information about the User, the content of the offer, the object of sale, etc., are resolved exclusively between the Advertiser and the Provider of the online advertising space.
3.19. The Advertiser and the Provider of online advertising space on the Vaven Website agree that the method of online business is anonymous to a certain extent.
3.20. VAVEN does not assume responsibility in cases where the User provides incomplete, untrue or unreliable identification and contact information on the Vaven Website and thereby causes damage to another User. By accepting these Terms and Conditions, the user bears sole responsibility for the consequences arising from all risks of online business.
3.21. Each User of the Vaven Website accepts these Terms and Conditions of Use and expressly waives the right to recover any compensation from VAVEN arising from the above-mentioned relationship between the Advertiser and the Provider of online advertising space.
3.22. VAVEN bears no responsibility in the event of a dispute between Users.
3.23. The final price for the individual payment for leasing advertising space is always visible before the final confirmation of the lease. The advertiser receives the invoice for the service provided in his user account. The final price for advertising is agreed between the Advertiser and the Provider of online advertising space.
3.24. VAVEN reserves the right to limit or refuse deposits or withdrawals that it suspects are unauthorized, fraudulent or illegal.
3.26. VAVEN is not responsible for any loss suffered by the User due to incorrect information in the payment or withdrawal method.
3.27. If VAVEN is unable to accept the User's payment, the User will be notified of the rejected payment.
3.28. Funds paid and earnings from the online advertising space submission service created by the Online Advertising Space Provider can be used exclusively for the services and products offered by the Vaven Website.
3.29. In cases where the User wishes to return the paid funds, the refund is made through the same channel through which the funds were paid, but he pays VAVEN a commission in the amount of 1% of the paid value. The user can make a maximum of 2 withdrawals in a period of 30 days. The minimum value of funds paid out once is 50 EUR, and the maximum is 300 EUR.
3.30. In the case of proven erroneous transfers by the User, VAVEN reserves the right to cancel transactions and transfer paid funds.
3.31. In the event that the User has overdue and unpaid obligations to VAVEN, VAVEN reserves the right to repay these obligations from the amount of the credit.
3.32. Some types of advertisements have the possibility of making inquiries via the contact form, which is intended exclusively for inquiries about a specific offer. Sending notifications with any other content is prohibited.
3.33. VAVEN reserves the right to make an independent and independent decision to permanently delete or not publish an ad if the ad would harm the Vaven Website and VAVEN. VAVEN fully reserves the right to independently and independently and without notice immediately terminate access to the user account of a User who violates these Terms and Conditions or in any way damages the Vaven Website, VAVEN or their owners.
3.34. VAVEN reserves the right to delete or not publish an ad if the ad contains:
3.35. The User agrees to conscientiously respond to all advertising inquiries and communicate responsibly and conscientiously with other Users when necessary. The user must have an active e-mail address to use the Vaven Website.
3.36. The User expressly agrees that VAVEN can use (display) the logo on the website www.vaven.co, when it is unequivocally clear from the e-mail address of the Visitor at the time of registration, on behalf of which company he registered (e.g. name.surname@namecompany. com). VAVEN reserves the right to paint the entire company logo in a dark color. The User also agrees that VAVEN can publish his advertisement, including photos and the entire content, on VAVEN's official profiles on the following online media: Facebook, Twitter, Instagram and Linkedin. VAVEN undertakes not to publish personal and contact information, but only the content of the ad and/or a link to the ad.
3.37. The entire content of the Vaven Website is legally protected, therefore copying, distributing, publishing, changing information on the Vaven Website is prohibited. Also, all data entered on the Vaven Website by Users is protected by copyright.
3.38. The User is not allowed to contact other Users to advertise services or products.
3.39. Users undertake to respect copyright and intellectual property rights protecting any part of the Vaven Website.
4. "Pay as you go" payment model
4.1. When the Advertiser and the Advertising Space Provider agree on all the essential components of the contract, a legal relationship is established directly between them. This also concludes an intermediary agreement between the User and VAVEN. It is considered that the contract has been concluded at a distance, and the service of enabling the public publication of the advertisement (for a mutually agreed time and under mutually agreed conditions) has been completed.
4.2. The Vaven website enables the CPM advertising model (cost per mille - or the price per 1000 ad impressions on the website) and enables an agreement between the Advertiser and the Provider of online advertising space in the "Pay As You Go" mode, which means that the Advertiser or the Provider of the online advertising space at any time and for no reason independently and independently temporarily or completely terminate the agreement on accepted advertising (for a mutually agreed time and under mutually agreed conditions), regardless of what agreement they previously accepted. In this case, the mediation agreement between the User and VAVEN is terminated.
4.3. The Advertiser and the Provider of the online advertising space agree that VAVEN and its owners, in the event that the agreement (for a mutually agreed time and under mutually agreed conditions) between the Advertiser and the Provider of the advertising space is prematurely terminated for any reason, shall not be liable for damages that would may have resulted from such conduct by the Advertiser or Provider of online advertising space, including and without limitation, this also applies in cases of lost revenue, loss of expected profit or business loss.
4.4. The Advertiser agrees and undertakes to pay VAVEN a commission in the amount of 10% for the advertising service provided by the Online Advertising Space Provider. The advertiser pays the commission from the paid-in funds for advertising in such a way that the 10% commission is automatically deducted from the final payment for the advertising service to the Provider of the online advertising space.
5. Vaven online sales (Vaven e-store)
5.2. The Vaven online retailer has the option of creating and submitting an ad, which differs from the usual ad in that the ad allows the Customer to make a direct online purchase. The user who uses the Vaven e-commerce service in accordance with these Terms and Conditions of Use exclusively fully guarantees and is responsible for the legality of his business and ensures that he is registered in accordance with the applicable legislation and that he has all the necessary permits to carry out the activity he advertises .
5.3. When advertising an ad that uses the Vaven e-commerce service, the Vaven online retailer is obliged to comply with the provisions of the Consumer Protection Act (ZVPot), in particular, it must be careful to observe the provisions related to contracts concluded at a distance.
5.4. The Vaven website does not enable the direct conclusion of distance contracts between the Vaven online retailer and the Customers. Likewise, VAVEN and the Vaven Website do not provide any other services than the publication of an ad that contains the Vaven e-commerce service.
5.5. The Vaven online retailer provides the name and business address of the company that sells the advertised product or service in the ad via the Vaven Website.
5.6. A Vaven online retailer must state the final and binding price when creating an ad. In the event that the Vaven online retailer is liable for VAT, the price must include VAT.
5.7. VAVEN is only an intermediary in the purchase between the Vaven online retailer and the buyer and ensures the transfer of payment means via the Stripe Checkout service from the Buyer to the Vaven online retailer.
5.8. Vaven online retailer pays an intermediary commission in the amount of 10% of the total amount of the purchase upon receipt of the Buyer's payment. In certain cases, the brokerage fee may vary, but this may happen under specific conditions that are fully accepted by VAVEN. The amount of the commission is deducted from the total amount of the purchase, and the purchase amount reduced by 10% is received by the Vaven online retailer in its funds in the User account under "Wallet - funds".
5.9. The sales contract is concluded directly between the Vaven online retailer and the Buyer, namely at the moment when the Buyer receives the order confirmation.
5.10. The Vaven website and the Vavem e-commerce service allow you to pay for products and services using payment debit and credit cards. The final amount or the final price for payment is visible to the Buyer before payment.
5.11. The Vaven online retailer is obliged to ensure that all information and data about the company entered in the advertisement and User Profile are true and correct, and that the data complies with applicable legislation, and exclusively and fully assumes all responsibility for any errors or missing data that would have any indirect or direct damage to VAVEN or the Consumer/Buyer.
5.12. The Vaven e-commerce service enables an external link to the website of the Vaven online retailer, where it must provide the Customer with true and complete information about:
5.13. After the purchase, the Vaven online retailer undertakes to issue an invoice to the Customer. If the Vaven online retailer is liable for VAT, it must calculate VAT in accordance with the applicable Value Added Tax Act.
5.14. VAVEN does not assume any responsibility in connection with the fulfillment of the Customer's purchase through the Vaven e-store. Vaven, the online retailer that markets and sells products or services, is fully and exclusively responsible for the fulfillment of the purchase. The Vaven online retailer fully and exclusively assumes the following responsibilities:
5.15. The Vaven website undertakes to inform the Vaven online retailer of changes affecting the operation of the Vaven e-commerce.
5.16. The Vaven online retailer undertakes to fully comply with these Terms and Conditions of Use and to provide the products and services advertised and sold on the Vaven Website and using the Vaven e-commerce service.
5.17. In the event that VAVEN determines that a Vaven online retailer has more than 30% of Customer complaints, it reserves the right to terminate the User Account on the Vaven Website. In this case, VAVEN does not assume any business consequences and has no further obligations to the Vaven online retailer.
5.18. VAVEN does not edit or store any bank records and payment cards of the Vaven online merchant and Customers.
5.19. Customers are responsible for purchases they make through the Vaven e-store (Stripe Checkout). It is the Vaven online merchant who is fully and solely responsible for the provision of products or services sold using the Vaven e-commerce service (Stripe Checkout), and not VAVEN or Stripe.
5.20. Stripe Checkout may display terms and policies associated with a product or service sold by a Vaven Online Merchant. The content of all such policies can be added by the Vaven online retailer in the form of a link during the creation of the offer. The Administrator and Stripe do not control and assume no responsibility for Vaven Online Merchant's compliance with the content of its policies and terms on its website.
5.21. By using the Vaven E-commerce service, you confirm that you are at least 18 years old and that you will not use Vaven E-commerce for any fraudulent or illegal purposes.
5.22. VAVEN, including all content, software, features, materials and information made available in connection with or accessible through the Vaven e-commerce (Stripe Checkout) service, is provided "as is". VAVEN does not guarantee any services or the content, materials, information and features provided by Stripe Checkout or any breach of security related to the transmission of sensitive information through Stripe Checkout. VAVEN is not responsible for any service interruptions, including, but not limited to, system failures or other disruptions that may affect the receipt, processing, acceptance, completion or settlement of payment transactions.
5.23. VAVEN is under no circumstances liable to the User or any third party (Buyers) under any conditions for any indirect, direct damage or loss, including loss of profit, revenue, goodwill or other material and immaterial losses that may arise in connection with the Vaven e-commerce service (Stripe Checkout) or products and services purchased, received, sold or paid for.
5.24. VAVEN assumes no responsibility for any failure or delay resulting from force majeure, including but not limited to governmental action or acts of terrorism, earthquake, fire, flood, strike, power outage, and internet outage.
5.25. The Vaven online retailer agrees that by the 15th of the current month, VAVEN will issue an invoice on behalf of the Vaven online retailer for the actual services provided by the Vaven online retailer for the previous month and forward it to the e-mail address specified in the User Profile for posting.
5.26. VAVEN, as a provider of the Vaven e-commerce service (Stripe Checkout), is not a party to contracts concluded directly or indirectly between the Vaven online retailer and the Customer. When purchasing a product or service, the Vaven online retailer and the Buyer agree that the purchase constitutes a contract between them and not with VAVEN.
6. Vaven e-shop for the Customer
6.1. By entering the payment information in the pre-prepared forms and confirming the execution of the payment, the Buyer agrees that his payment debit or credit card will be debited for the clearly stated amount, which may include VAT.
6.2. At the end of the payment process, the Buyer receives a notification about successful or unsuccessful payment. In the case of a successful payment, the received confirmation is proof of a successful transaction. The Vaven online retailer must provide the Customer with an invoice for the service provided or the product purchased.
6.3. The buyer has the right to withdraw from the contract within 14 days and return the received goods without reason. Before that, he must inform Vaven of the online retailer where he made the purchase. It is the Buyer's responsibility to pay the cost of returning the product/s.
6.4. The Vaven online retailer is responsible for issuing a warranty card to the Buyer with the invoice, to the extent that the Buyer is entitled to a warranty when purchasing the product. All additional information regarding the use of the warranty must be provided by the Vaven online retailer.
6.5. VAVEN has no obligations towards the Customer and does not provide any guarantees. VAVEN guarantees that the payment for products or services between the Vaven online merchant and the Customer is successfully or unsuccessfully executed. All requests, complaints, returns and all communication are a matter of agreement between the Customer and the Vaven online retailer.
6.6. The consumer (Buyer) is entitled to rights arising from material defects in the products, which he executes directly at the Vaven online retailer. If the Buyer discovers an actual defect in the products, he must notify Vaven of the online retailer within two months from the day the Buyer discovered the defect. The buyer is obliged to give Vaven a detailed description of the error to the online retailer and to allow Vaven to check the product that has a possible error.
6.7. VAVEN does not accept any responsibility if there is an amicable settlement of the dispute between the Customer and the Vaven online retailer. The entire resolution of disputes between the Customer and the Vaven online retailer is a matter for the parties involved.
7. Vaven promotional code for advertising
7.1. Users receive a promotional code on their user account and it helps them to start advertising on the Vaven Website.
7.2. All new Users of the Vaven Website are entitled to a Vaven promotional code.
7.3. Advertisers will be charged for any advertising costs that exceed the value of the promotional code. Advertisers can stop publishing their ads at any time before the value of the promotional code is used up, if they do not want additional advertising costs.
7.4. Credit expires 60 days after it is credited to the User's account. You can check your Promotional Credit status and any applicable expiration dates at any time by viewing the "Wallet - Funds" section of your user account.
7.6. Promotional code is non-transferable and cannot be redeemed for cash, sold or exchanged. Offer expires on August 1, 2023.
7.7. VAVEN may cancel the offer at any time and for any reason at its sole discretion.
7.8. Each User is entitled to one promotional credit.
7.9. Before obtaining promotional credit, the User must spend the amount of advertising funds required by the promotional code and the User's account must be successfully debited.
7.10. The offer is valid only for Users with an invoicing address in Slovenia. Advertisers are responsible for paying any tax liabilities incurred.
8.Affiliate program (Affiliate partner)
8.1. The affiliate program allows each User to become an Affiliate partner, by creating their own unique affiliate link to the Vaven Website on the My Profile tab, and publishing it to their own or other Internet media.
8.2. The affiliate program allows users who become Affiliate partners to earn (commission) under the following conditions: When a new User registers via a unique affiliate link (link) and performs paid advertising on the Vaven Website, the Affiliate partner is credited with a commission in the amount of 3% (excluding VAT ) of the advertising of the new redirected User. However, since many Users do not yet perform paid advertising upon their first visit to the Vaven Website, the Affiliate Partner is credited with commissions from all paid advertising performed by the redirected User within a period of 6 months from the first redirection.
8.3. The affiliate partner undertakes to comply with the legislation of the Republic of Slovenia when using the affiliate program and not to infringe copyright or license rights, and assumes all responsibility in the event of any infringement.
8.4. VAVEN reserves the right to terminate cooperation with an Affiliate Partner who publishes a unique affiliate link on websites with illegal content or content that could harm VAVEN's reputation and prohibit the Affiliate Partner from publishing affiliate links on such websites.
8.5. The amount of the commission is calculated from the total value of advertising excluding VAT.
8.6. The affiliate partner can request a payout when he reaches the minimum commission payout of €50.
9. Brokerage Agreement
10. Unauthorized use of the Vaven Website
10.1. In particular, the following are considered to be impermissible use of the Vaven website:
11. Limitations and exclusion of the Manager's liability
11.1. VAVEN disclaims all responsibility and is not responsible for any injury or damage that may result from the conduct of Users, the User's interaction with other Users, including advertising, purchasing, renting, arranging, booking or any other use of advertised goods or services, or , which in any other way originates from the business relationship between the Users.
11.2. The information published on the Vaven Website may be inaccurate or contain typographical errors. VAVEN is not responsible for damage due to the possibility of the Vaven Website not working or the loss of data, profit, goodwill or reputation, physical injuries or any other damages arising from the User's access to the Vaven Website and its use, the inability to use the Vaven Website, any information or content on the Vaven Website, User information or material provided via the Vaven Website. The exclusion of liability applies regardless of whether the damage is caused by breach of contract, tort, negligence, strict liability or otherwise.
11.3. The User agrees that VAVEN is not a party to any contractual relationship concluded between Users. VAVEN has no control over the conduct of Users and disclaims any responsibility in this regard.
11.4. VAVEN and its owners assume no responsibility for ensuring the correctness, accuracy, timeliness and completeness of advertisements published on the Vaven Website. All information, materials and data on the Vaven Website are for informational purposes only.
11.5. VAVEN and its owners are not responsible for any indirect or direct damage, including possible loss of profit, which would occur due to the interruption of access to the Vaven Website, the publication or deletion of an advertisement or errors in the operation of the Vaven Website, as well as they do not guarantee the success of the use Vaven website.
11.6. The Vaven website is used "as is", including all content and all functionality.
11.7. VAVEN and the owners are not responsible for any damage arising from the use or non-functioning of the Vaven Website, including and without limitation, this also applies in cases of lost revenue, loss of expected profit, business losses, computer errors, inability to log in to the Vaven Website for any reason , loss of any data and loss of goodwill, except in the event that VAVEN acts to the detriment of the User due to intentional actions.
11.8. The Vaven website contains links to other websites. In these cases, VAVEN is not responsible for the content on such websites, nor does it assume responsibility for the possible illegal operation of such websites. If the User recognizes that a link to a website appears on the Vaven Website, which he suspects is in any way harmful to the Users and the Vaven Website, he shall immediately notify VAVEN so that he can take appropriate action.
12. Responsibility for content
12.1. VAVEN is not responsible for any content, including its own content or User Content. VAVEN has no influence in the design of User Content and does not assist in the presentation or use of User Content.
12.2. Each User is responsible for all of their Content and agrees and allows VAVEN to store User Content.
12.3. VAVEN may review User Content, but assumes no duty to monitor Content that may be inappropriate, violate any third party rights, or have been uploaded in any way contrary to these Terms and Conditions of Use and applicable law from time to time.
12.4. The user acknowledges and is aware that by using the Vaven Website, he may be exposed to content that may be offensive, inaccurate or otherwise inappropriate or otherwise misleading.
13. Disputes between users
13.1. In case of possible misunderstandings, disagreements or disputes between Users, due to any violations of these General Terms and Conditions, contractual or legal provisions, the User undertakes to try to resolve all misunderstandings, disagreements or disputes peacefully. The User undertakes to contact this other User directly with all potential lawsuits or other claims that may arise from the legal relationship with other Users. All potential legal disputes between Users are resolved according to the general rules regarding physical and territorial jurisdiction, unless the parties expressly agree otherwise.
13.2. VAVEN is never, nor can it be, the addressee of any lawsuit or other claim that could originate from the legal relationship between the Users. VAVEN is not passively legitimized to be a party to any procedure that is the result of a dispute between Users and originates from the relationship between them.
13.3. This limitation does not apply to any claims that may arise from the relationship between the User and VAVEN.
14. Higher force
14.1. In accordance with these Terms and Conditions, VAVEN is not liable for non-fulfilment or delay in the fulfillment of its obligations for any reason beyond its control and as a result of force majeure.
15. Complaints and disputes
15.1. VAVEN respects the relevant legislation in force and therefore makes every effort to fulfill its duty to provide an effective complaint handling system.
15.2. In case of problems, the User contacts VAVEN by submitting a complaint via the email address: firstname.lastname@example.org. The appeal process is confidential.
15.3. VAVEN does its best to resolve any disputes amicably.
16. Application of law
16.1. All legal acts, including these general terms and conditions, with which VAVEN ensures the performance of its services, are used and interpreted in accordance with the law of the Republic of Slovenia
16.2. The resolution of potential disputes between VAVEN and Users, in which an amicable solution will not be possible, is the exclusive jurisdiction of the court in Ljubljana, applying the law of the Republic of Slovenia.
17. Final Provisions
17.1. VAVEN reserves the right to terminate the provision of the Vaven Website at any time for business reasons.
VAVEN, razvoj informacijskih tehnologij, d.o.o.
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